Distance Selling Agreement

1. Scope and definitions

This Distance Selling Agreement (“Agreement”) governs the sale of digital products and services by Read My Vibe (“Seller”, “we”, “us”, “our”) through the website readmyvibe.com to consumers and other customers (“Buyer”, “you”, “your”) who are not physically present at the place of business at the time of the contract.

Digital products mean intangible goods supplied in digital form, including but not limited to: subscription access to Internet Fame Score, First Impression AI, and any bundled or combo packages; access to analysis, reports, and score results; and any other digital content or services offered on the website.

By placing an order and/or completing payment, you accept this Agreement and our Terms of Use. This Agreement applies in addition to any applicable consumer protection and distance selling laws in your country (e.g. EU Consumer Rights Directive, UK Consumer Contracts Regulations, and similar laws elsewhere).

2. Seller information

The products and services are offered by the operator of readmyvibe.com. For contact details, see the “Contact” section at the end of this document. The main language of the contract is English. We may provide pre-contract information and order confirmations in English or other languages where available.

3. Product and service description

Before you order, we provide clear information about:

• the main characteristics of the digital product (e.g. type of subscription, number of checks per month, duration);
• price, including all taxes, or where the price cannot reasonably be calculated in advance, the manner in which it will be calculated;
• payment methods and delivery (access) method;
• duration of the contract and any renewal or cancellation conditions.

Digital products are delivered by granting access to your account (e.g. after registration and payment). Delivery is deemed to have taken place when access is enabled. You are responsible for keeping your login details secure.

4. Order and contract formation

By submitting an order and completing payment, you make a binding offer to purchase the selected digital product(s). The contract is formed when we accept your order (e.g. by order confirmation, activation of access, or by making the service available). We may refuse orders in case of payment failure, suspected fraud, or where we are unable to supply the product.

You will receive an order confirmation (e.g. by email or in your account) with a summary of the product, price, and duration. Please ensure the email address and other details you provide are correct.

5. Price and payment

Prices are displayed in the currency indicated on the website (e.g. USD) and include applicable taxes unless otherwise stated. You pay via the payment methods offered at checkout (e.g. card, PayPal). Payment is due at the time of order unless we agree otherwise. For subscription products, recurring charges apply in accordance with the chosen plan (e.g. monthly or one-time for a fixed period). You are responsible for any bank or payment-provider fees that may apply.

6. Delivery and access

Digital products are delivered by providing access to the service through your user account. Access is normally activated promptly after we have received and confirmed payment. You must have an account and a valid subscription to use the paid features. We are not responsible for delays or failures due to incorrect contact details, your failure to complete registration, or circumstances beyond our reasonable control (e.g. force majeure).

7. No right of withdrawal and no refund for digital products

Our products are digital content and services that are supplied in full upon activation of access. Under applicable law (including EU Directive 2011/83/EU and UK Consumer Contracts Regulations 2013), the right of withdrawal does not apply to the supply of digital content where delivery has begun with the consumer’s prior express consent and acknowledgment that he or she thereby loses the right of withdrawal.

By completing the purchase and using the service (including creating an account and/or activating your subscription), you expressly agree that:

• delivery of the digital product begins immediately upon access being granted;
• you acknowledge that you will lose any right of withdrawal once delivery has begun;
• no refund or return is available for digital products once access has been provided.

We do not offer refunds or returns for our digital products. This includes subscription fees (whether one-time or recurring), once the subscription has been activated and access has been granted. If you cancel a subscription, you will retain access until the end of the current billing or subscription period; no refund will be given for the unused portion of that period unless otherwise required by mandatory law in your jurisdiction.

If mandatory consumer law in your country grants you a right of withdrawal or refund that cannot be excluded, that right remains unaffected. In all other cases, no refund or return shall be due once the digital product has been delivered (access granted).

8. Subscription duration, renewal and cancellation

Subscription duration (e.g. 1 month, 12 months) is stated at the time of purchase. Unless otherwise stated, subscriptions run for the fixed term and do not auto-renew. If we offer auto-renewal, we will inform you clearly and you may cancel before the next renewal in accordance with the instructions we provide. Cancellation does not entitle you to a refund for the current period; access continues until the end of that period.

9. Complaints and support

If you believe the product or service does not conform to the contract (e.g. access not granted, material defect), please contact us without undue delay. We will endeavour to resolve the issue (e.g. by restoring access or correcting the service). Our liability is subject to the limitations set out in our Terms of Use and to the extent permitted by applicable law. You may also have rights under your local consumer protection laws; we do not exclude or limit those where prohibited.

10. Out-of-court dispute resolution

If you are a consumer in the EU/EEA, you may use the European Commission’s Online Dispute Resolution platform (ec.europa.eu/consumers/odr) to seek an out-of-court solution. We are not obliged to participate in a particular dispute resolution procedure unless required by law. For other jurisdictions, local consumer authorities or dispute resolution bodies may apply.

11. Governing law and place of jurisdiction

This Agreement and any non-contractual obligations arising from or in connection with it are governed by the laws of the country in which we are established, without regard to conflict-of-law rules. For consumers resident in the EU/EEA or the UK, nothing in this Agreement affects your rights under the mandatory consumer protection laws of your country of residence. Any disputes shall be submitted to the courts of our place of establishment, except where mandatory law requires otherwise (e.g. jurisdiction at the consumer’s domicile).

12. Changes to this Agreement

We may update this Distance Selling Agreement from time to time. The version in force at the time of your order applies to that order. We will post the current version on this page and update the “Last updated” date. For future orders, the then-current version will apply. We encourage you to review this page periodically.

13. Contact

For questions about this Agreement, your order, or to submit a complaint:

Read My Vibe — Distance Selling / Customer service
Website: https://readmyvibe.com

Please include “Distance Selling” or “Order” in the subject line and provide your order or account details so we can respond promptly.